There is a shortage of insurance adjusters available. With Hurricanes Harvey, Irma, and Maria hitting US soil so close together the adjusters are spread thin. What does this mean for homeowners? Most, if not all, home insurance policies require the homeowners to mitigate their damages. Meaning that... the homeowner is required to try and prevent any further damage to the home from occurring. You are required to prevent further damage by boarding broken windows, tarping the roof, or contacting a water removal company. The problem with mitigation, is the insurance company also has a right to inspect the damage prior to changes occurring.
Best course of action is to contact your insurance company and explain to them the potential for additional damage to occur. The insurance company will either recommend a mitigation company or send someone out on your behalf. If they do not, you can contact a mitigation company on your own to remove trees, board windows, and/or tarp roofs. During this process, remember to take pictures of everything before and after mitigation. These pictures can only help your claims process in the future.